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SW-21773 - Canada (Ontario) - VOIP solution - Deadline February 15,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-21773

Government Authority located Ontario; Canada based organization looking for VOIP solution.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide VOIP solution for to implement a contractor provided telephony solution phones, installation, configuration, provisioning, and one year of maintenance, to base telecom services
- Provide a hybrid VoIP - TDM Telephony system that will support the
- Telephony solution must support the following functions locally:
- Must provide VoIP telephones in compliance to specifications defined in Appendix I:
VoIP Basic Telephone Requirements
-Data network (IP) connectivity conforming with the data networking/IP addressing plan as
provided by SSC/DND,
- Telephony IP networks including media, signalling and management networks will be
separate VLANs that are segregated and isolated from all other networks (absolutely no
external IP network connectivity),
-Telephony call routing conforming with the DTN national dialing plan and policies as
provided by DND/SSC,
- End users, devices programming, and voicemail programming into the system(s) according
to ‘User Profile Worksheet’,
-Two (2) Bilingual Auto Attendant / IVR trees to two (2) levels depth with voice recordings
from SSC/DND personnel,
-Ensure emergency calls are routed according to base policy,
-Enable on-site notification of emergency calls as directed by SSC/DND.

[C] Eligibility:

Onshore (Canada Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Friday, 15 February, 2019

Category : Software, System and Application, Telecommunication Services, Supplies, Components, Accessories or Related Equipments

Country : Canada

State : Ontario

RFP Expired

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