SW-22651 - USA (Tennessee) - Electronic Forms Development and Management Software - Deadline April 3,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-22651

Government Authority located Tennessee; USA based organization looking for - electronic forms development and management software.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs provide electronic forms development and management software
• The software must be able to attach documents to a unique form record.
• The software must have the ability to pre-fill form fields.
• The software must have the ability to authenticate by school and/or group.
• The software must be compatible with document imaging software, including Banner Document Management Software and other administrative systems.
• The software must have document workflow capability.
• The software must have the ability to view current and previously developed forms.
• The software must allow unlimited users, forms, and groups.
• The software must be capable to function in a hosted environment.
• The software must have single sign-on capabilities, as well as other methods of access.
• The software must allow users to self-manage forms.
• The software must have documented standards for information security.
• The software must have the ability to search the status of form submissions throughout the approval process.
Maintenance and support:
• Support - Bidder must provide 24x7 support via email and telephone. Include Service Level Agreement regarding low, medium and high-level problems and issues.
• Updates, Upgrades and Development - Bidder must describe the process for and frequency of system updates and upgrades. Bidder must notify end users of updates and upgrades via email, web site and direct contact from a sales and/or technical representative if necessary
• Training - Bidder will provide self-directed online training for administrators, support personnel and end users.
• Privacy, Security and Copyright - Data transmitted should be securely stored and should not be made available to third parties and is considered confidential. A content security and privacy policy should be included in this proposal.
• Data Storage - The system must have the ability to store all Data transmitted in a safe and secure environment.
• The Bidder must offer ongoing user account services including but not limited to resolving user log-in issues and merging duplicate accounts
• The software must have documented protocols for encryption and secure transfers of data.
(2) All question must be submitted no later than March 15,2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Wednesday, 3 April, 2019

Question Answer Deadline : Friday, 15 March, 2019

Category : Software, System and Application

Country : USA

State : Tennessee

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