SW-24145 - USA (Texas) - RFI for Real Time Location and Asset Tracking system - Deadline May 27,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24145

Government Authority located in Texas; USA based organization looking for expert vendors for Real Time Location and Asset Tracking system.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide Real Time Location and Asset Tracking system inclusive of RTLS application client and server software, operating system maintenance, operational support services and RTLS hardware.
Required information includes:
a. All scheduled maintenance
b. All maintenance activity logs
c. All known significant issues or risks
d. A summary of all closed and completed items
e. All prior month performance metrics
1. Perform the provisioning, installation, configuration, update or upgrade of RTLS software to mitigate the development of future faults, correct latent faults, rectify operative faults, restore nominal operations, or enhance component and system performance/capacity. Regardless of who is the sustainment contractor, all CenTrak releases are performed by CenTrak support via elevated access privileges, as part of their software maintenance agreement. InSites software has a major release approximately every 9 months, with minor patches provided as necessary.
2. Notify VA in advance of installing new releases and upgrades. The Contractor shall delay or terminate any planned update and upgrade, at the direction of the VISN PM.
3. Perform the installation of software patches, new releases and software updates in the pre-production environment to determine their impact prior to implementation in the production environment. New releases and upgrades may provide new functionality as well as any needed system corrections.
4. Perform the installation of software patches, new releases and software updates to the RTLS production environment, either over the internet or on-site when most appropriate. New releases and upgrades may provide new functionality, as well as any needed system corrections. The Contractor shall perform all software maintenance and configuration within the response times required and documented in the RTLS SOP.
5. The installation, operation, maintenance, updating, and patching of software shall not alter prior configuration settings or those from the VA approved configuration.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 27 May, 2019

Category : Software, System and Application

Country : USA

State : Texas

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