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SW-24194 - USA (California) - RFI for Enhanced Inmate Communication System - Deadline June 6,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24194

Government Authority located in California; USA based organization looking for expert vendor for enhanced inmate communication system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide operationally-proven commercial off-the-shelf, web-based enhanced inmate communication system.
- The solution will serve as a bidirectional or unidirectional electronic communication messaging system between inmates and their families and friends.
- This solution may operate on a county-hosted network.
- The solution shall include user registration functionality.
- The solution shall include functionality to associate users with inmates.
- The solution shall collect postage fees.
- The solution shall include functionality to automatically filter messages based upon customizable security parameters; e.g. filtered messages shall be placed into a queue for review and approval by designated county users.
- The solution shall provide unidirectional electronic messaging from external users to the inmates.
- The solution shall include functionality to route electronic messages to an inmate’s current housing facility.
- The solution shall include functionality, equipment, and supplies to download and print electronic messages for delivery to inmates.
- The solution shall provide bidirectional electronic messaging between external users and inmates.
- The Solution shall include kiosks and terminals allowing inmates to view and send electronic messages from housing facilities.
- The desirable vendor-proposed solution is currently implemented in at least one custodial facility with at least 2,000 or more inmates.
 

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 6 June, 2019

Category : Software, System and Application, Telecommunication Services, Supplies, Components, Accessories or Related Equipments

Country : USA

State : California

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