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SW-24181 - Canada (Ontario) - Information Technology Services Management Tool - Deadline June 4,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24181

Government Authority Located in Ontario; Canada based organization looking for expert vendor for information technology services management tool.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide information technology services management tool for provide project management, consulting, implementation, training and configuration services for various industry-standard processes, including incident management, request fulfilment and charge management.
- Implement a common platform and retire existing tool,
- reduce or eliminate unwanted duplication of existing business processes.
- Facilitate a focus on communication and customer service,
- Facilitate strategic management decisions that maintain ability and agility to align with future need,
- The system will communicate all relevant data and reporting required to ensure a real time awareness of what the department is doing and what is being done,
- It will assist with fulfilling the strategic delivery and alignment of IT services that meet the current and future needs,
- Provide software and hardware only if SaaS.

[C] Eligibility:

Onshore (Canada Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 4 June, 2019

Category : Software, System and Application, IT Services (Computer Maintenance and Technical Services), Marketing and Branding

Country : Canada

State : Ontario

Cost to Download This RFP Document : $ 5

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