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SW-24198 - USA (Florida) - Oracle Product Technical Support Services - Deadline June 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24198

Government Authority Located in Florida; USA based organization looking for expert vendor for oracle product technical support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide oracle product technical support services for Oracle software.
- Oracle software products currently is use are: database, business intelligence, WebCenter, WebLogic and internet application server and enterprise content management
- Services the selected shall include, but are not limited to:
- Knowledge, understanding and experience with the licensed products,
- Installation and software upgrade support,
- Capable of providing 24/7/365 technical support,
- Provide best practice recommendations and guidance,
- Managing and applying future product upgrades and patches,
- Security vulnerabilities and related issues,
- Acquired various Oracle technology software products,
- The Oracle technology products are used to primarily support internally developed applications for staff and public users,
- Most applications are database centric, typically three tiers, developed and maintained by in-house staff and deployed to installations.
(2) All questions must be submitted no later than May 24, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 20 June, 2019

Question Answer Deadline : Friday, 24 May, 2019

Category : Software, System and Application

Country : USA

State : Florida

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