SW-24225 - USA (North Carolina) - Integrated Parking and Ticketing System - Deadline June 4,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24225

Government Authority Located in North Carolina; USA based organization looking for expert vendor for integrated parking and ticketing system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide integrated parking and ticketing system that will integrate with our existing finance and student services system,
- E-Commerce capability for permit sales and citation payments through payment platform, Provide secure web-based services for customers.
- Must have ability to retrieve all data and export in event of changing to an alternative system in the future,
- Support export of system warning codes to handheld ticket writers (scofflaw, stolen/lost, etc),
- The system as a whole would be able to support the following processes:
- Online customer enrollment,
- Enrollment/Zone Eligibility based on Affiliation,
- Enrollment plus waitlist,
- Multiple permit types and rates,
- Accept Debit / Credit Card payments,
- Allow employee payroll deduction,
- Register multiple vehicles per customer,
- Allow customer self-service updates with notifications to parking managers,
- Lot space capacity management (mins and max set for permit types),
- Visitor management portal for event coordinators (preferred, not required),
- Event lot space management (preferred, not required),
- Default and user customizable reporting, automatic scheduled reports
- Regulation and enforcement:
- Online customer access to review and pay tickets,
- Online appeal submissions, review, and management,
- LPR / Virtual Decals,
- Virtual and physical ticket capability,
- Integrated photo storage for evidence of violations,
- Real-time link to enforcement actions and records,
- Auto escalation of actions based on history and rule triggers.
(2) All questions must be submitted no later than May 21, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 4 June, 2019

Question Answer Deadline : Tuesday, 21 May, 2019

Category : Software, System and Application

Country : USA

State : North Carolina

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