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SW-24766 - USA (North Carolina) - Digital Communication Management Solution - Deadline June 14,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24766

Government Authority located in North Carolina; USA based organization looking for expert vendor for digital communication management solution.

[A] Budget: looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide digital communication management solution for a cloud-based digital communication management software for use by government entities to ensure a higher delivery rate of emails to individuals and businesses that have opted to receive important information about retirement, healthcare, public financing, and other issues.
- solution that includes secure hosting of email lists with an intuitive user interface to audience and administrators. The solution must allow DST users free access to the software platform or service from a remote location via Internet access.
The Vendor’s solution shall also provide:
a) Unlimited email sends with industry-leading delivery and management of all bounces
b) Support to upload and migrate existing email lists
c) Access to participate in an online Government Media Network
d) Can send mass notifications to multiple devices
e) 24/7 system monitoring, email and phone support during business hours, auto-response
to inbound messages from end users, and emergency support
f) Text-to-subscribe functionality
g) Up to 2 Web-hosted training sessions (1 hour long) annually
h) Up to 200 administrators
i) Up to 1 Government News Social Media Network account
j) Access to a complete archive of all data created by the client for 18 months (rolling)
k) Up to 3 hours of message template and integration development (Year 1 only)
l) Up 200 subscription topics
m) Up to 100,000 SMS/text messages per year from a shared short code within the United States
(2) All questions must be submitted no later than June 07, 2019.
(3) Contract period will be for one year.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Not Applicable

Expiry Date : Friday, 14 June, 2019

Question Answer Deadline : Friday, 7 June, 2019

Category : Software, System and Application

Country : USA

State : North Carolina

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