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SW-24924 - USA (Colorado) - RFI for Automated Notification Recall System - Deadline June 13,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24924

Government Authority located in Colorado; USA based organization looking for expert vendor for automated notification recall system.

[A] Budget: looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide automated notification recall system.
• Annual service, support and maintenance for NXT Communicator remote hosted MNS service.
• Annual support and maintenance for Desktop Alert software running on hosted virtual servers.
• Program management and systems engineering services in support of ANRS.
• Technical Advisory support for implementing new or additional features that become available
• Requirements development and Application Programming Interface (API) concept implementation oversight (i.e. SharePoint data set integration and automation)
• Unlimited calling, emailing and messaging
• Support Desk services for end user questions and Trouble Reporting as needed during annual support period
(2) This bid is set aside for total small business.
(3) Contract period will be for one year.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Thursday, 13 June, 2019

Category : Software, System and Application, Call Center and Answering

Country : USA

State : Colorado

RFP Expired

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