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SW-24976 - Ireland - Provision and Operation of Travel Information Ancillary Systems and Services - Deadline July 15,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24976

Government Authority located in Ireland based organization looking for expert vendors for provision and operation of travel information ancillary systems and services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide provision and operation of travel information ancillary systems and services to the provision, operation, maintenance, improvement and expansion of TIS and ancillary services, including the National Public Transport Database, the Real Time National Journey Planner, a scheduling system, a bus licensing system, an AVL system for small bus fleets, and a publishing system for printed products. Continuing an uninterrupted Real-Time Journey Planning service during build and switch over phases from old contract to the new Contract with the Successful Tenderer. Journey Planning services must include Real Time intermodal journey planning including walking and cycling modes. For the avoidance of doubt, the solution must include real time information over-riding schedule information when calculating a trip. The NTA maintains a database of Transit Stop accessibility which records whether a Stop is accessible by wheelchair and also if there is room to wait for public transport in a wheelchair at the Stop. All information products of the NTA must feature accessibility information.
- Off-the-shelf options for customer-facing journey planning products including iOS, Android apps and responsive web. The NTA is obliged under the EU Directive on the Accessibility of Public Sector Websites and Mobile Applications, (EU) 2016/2102, to make their online products compliant with WCAG 2.1 Web Content Accessibility Guidelines.
- Open and interoperable data exchange protocols between TIS and other systems
- Ensuring content displayed on Foyer MORTPI display units is complete and correct
-  AVL and RTPI systems for small size bus fleets.
- Dispatcher content management for bespoke, location-based information such as PT Service Disruption Information and other relevant information
-  Hosting environment to automatically scale on demand to handle changes in traffic. Hosting environment to include load balancing and firewall (including web application firewall, intrusion prevention and denial of service protection). Hosting instance to be single tenanted and ring-fenced exclusively for NTA data
- Support for English and Irish languages
-  Provide, operate, monitor, administer, support and maintain the Systems for production and as needed for test, staging, training, load and business continuity environments
- Support, administer, apply security patches, apply software service packs, apply software updates and maintain databases, servers, middleware, operating systems and virtual environments.
- Content Management:
- Provide data managers to operate the TIS and publishing systems;
- Ensure that all information is complete, correct and provided in a timely manner;
- Develop checklists and processes to ensure that data is fit for purpose throughout the TIS system and re use in related systems such as contract monitoring systems and AVL systems;
- Deliver the resources that manage, administer, maintain and support The National Public Transport Database which will be the single authoritative source for transport data;
- Deliver departures information content for screens in office/ hospital/ hotel foyers. Each location will be provided with a URL and a style sheet. It is desirable that the departure content is monitored for completeness and correctness
- Provide a scheduling system to support the Authority’s new role in PT contract acquisition and management;
- Provide a Public Transport Service Registration (PTSR) system for managing the issuance and monitoring of commercial PT operating licenses
(2) All question must be submitted no later than July 5, 2019.
(3) The contract term will be for one year.

[C] Eligibility:

Onshore (Ireland Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 15 July, 2019

Question Answer Deadline : Friday, 5 July, 2019

Category : Software, System and Application

Country : Ireland

State :

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