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SW-27513 - USA (Maryland) - Transit Scheduling Software - Deadline October 18,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-27513

Government Authority located in Maryland; USA based organization looking for expert vendor for transit scheduling software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide transit scheduling software.
1. Passenger Registration
- To have information necessary to provide effective transportation for qualified passengers, to enhance and speed up the reservation, dispatch, and scheduling function, and to assist in program administration, record keeping, and agency billing. This shall include passengers from a variety of funding sources. Each passenger shall be registered in the database.
2. Reservations and Scheduling in Real Time
- To record and schedule passenger trip requests so that (a) minimum inconvenience is experienced by passengers, b) data related to such requests can be easily accessed by staff, and c) staff can rapidly and accurately schedule trips. Please note this component shall be integrated with the scheduling function. The trip shall be able to be scheduled on an actual vehicle run during the reservations process (on-line).
3. Dispatching
- To provide online vehicle information and schedules for dispatchers to manipulate as needed in making last minute route modifications. The dispatcher must be able to go from a reservation and scheduling screen to the dispatch screen or to any other screen in less than five seconds without having to close out the previous function.
4. Trip Data Processing and Data Entry
- The software must provide (a) information to scheduling and dispatch staff and (b) data for management information reports. The tablets will provide actual times to allow for one-time data entry.
5. Management Information and Client Billing
- To produce monthly, annual, and other periodic reports on service as needed for management and funding organization reporting requirements. Such reports shall enable analysis of service quality, resource allocation, program expenditures, billing, and scheduling effectiveness, as well as data on drivers, runs, vehicles, and passengers.
6. Driver Record Keeping
a. driver training (including routes that the driver is trained for)
b. years in service
c. refresher training dates
d. disciplinary record or on time performance
e. accident record
f. license renewal and inspection
(2) All question must be submitted no later than September 20, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 18 October, 2019

Question Answer Deadline : Friday, 20 September, 2019

Category : Software, System and Application, Billing Services

Country : USA

State : Maryland

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