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SW-28213 - USA (Wyoming) - RFI for Eligibility Payment Information Computer and Jobs Automated System - Deadline November 15,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-28213

Government authority located in Wyoming, USA; based organization looking for expert vendor for eligibility payment information computer and jobs automated system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide eligibility payment information computer and jobs automated system for utilizing replatforming and refactoring technology.
- suggestions regarding ways to improve efficiency, add value, reduce costs, and enhance customer services
- effort to lower operating costs, provide flexibility for maintenance and enhancements, and have the ability to recruit technical staff with a more modern system
- mainframe platform will also help with field staff productivity as it will result in less opportunities of the system going down during peak work hours
- replatforming and refactoring of the system will also lead to better compliance with security and other regulations, increase cost-effectiveness of system maintenance and operations, provide easier licensing options
- migration can occur relatively quickly at a moderate cost and lower risk if the structure and functionality of the existing applications is preserved, resulting in a functional equivalent system on the new operating platform
- engine would utilize logic extracted from the functionality within the application migrated from the mainframe
- flexibility to accommodate future program needs and initiatives
- An automated source code translation tool and an automated database translation tool must be utilized for migration
- full functioning disaster recovery system and provide alternative hosting services in a separate location
- Increase accuracy and timeliness in eligibility determinations; less system downtime for maintenance during peak business hours; and the opportunity for real-time interfaces
- easily be produced for managers and supervisors to help monitor caseloads and shift work based on need
- Allow the ability to provide a more modern reporting tool that will allow for robust and flexible reporting
- Allow clients to apply for benefits on-line and track their application process
- Enable clients to log onto the website and determine if they are potentially eligible for the programs listed in Project Overview
- eligibility staff of new client information and incoming applications from the client web portal and allow for real-time scheduling and processing
- adequately interfaces with our Federal and State partners for timely eligibility processing
- Improve reporting and quality monitoring capabilities through ad hoc and custom reporting tools
- Allow for additional programs to be implemented within platform to create a single location to access all programs for the agency
- Improve audit ability and accountability
- Enhance security compliance
- exist without proprietary hardware, operating system, or configuration
- able to be accomplished independently of, and unfettered by, other tasks related to application revisions in other stages of the life cycle
- Capability must be provided to and allow authorized users to modify documents from any PC using a browser
- A service-oriented browser-based application with the ability to capture and analyze data on a desktop computer
- Web applications must be the current version or no more than one version off the current release version, and regardless, the version used must be supported
- Multiple methods of searching and the ability to find all related or attached documents should be available
- ability to migrate legacy data into the application without loss of information and maintain data integrity.
(2) All questions must be submitted no later than October 25, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 15 November, 2019

Question Answer Deadline : Friday, 25 October, 2019

Category : Software, System and Application

Country : USA

State : Wyoming

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