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SW-28257 - USA (Michigan) - Student Success and Academic Alert Application - Deadline November 8,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-28257

Government Authority located Michigan; USA based organization looking for expert vendor for Student Success and Academic Alert Application.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide Student Success and Academic Alert Application to cloud-based software application to improve student success and retention to provide a platform for student success including early alerts and improvement of persistence and retention.
- The application should provide a comprehensive system that provides early alerts to students having difficulty, recommends interventions to improve success, creates intervention plans that students and administration can view, track progress to the plan, and provide analytics to benchmark institutional performance to persistence and retention goals.  
- Case management of student interventions with the ability for multiple departments and student to view the recommended interventions and those completed.  Macomb staff should have the ability to make student public and non-public notes.
- Dashboard and ad hoc reporting on key utilization metrics.  View and compare results of time periods (semesters, cohorts, years) with data export capabilities to Excel or export to MCC’s SAP Business Objects Reporting Tool.
- The application needs to be available to students via their phone, tablet or PC.  The app needs to be mobile friendly or the vendor needs to provide their own mobile app.
- Student alerts should be multi-channel including texting, notifications and email
- Predictive analytics (reports/dashboards) are needed for academic performance, persistence and retention.
- The application should have the ability to nudge students (via text, notification, email) to the next step in predefined processes
- The application must interface with Ellucian’s Colleague/Unidata Student Information System and Instructure’s Canvas Learning Management System while providing single sign-on capability to Macomb’s Ellucian Portal (Microsoft ADFS).
(2) All Questions must be submitted no later than October 29, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 8 November, 2019

Question Answer Deadline : Tuesday, 29 October, 2019

Category : Software, System and Application

Country : USA

State : Michigan

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