SW-28253 - USA (North Carolina) - Cemetery Management System - Deadline October 31,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-28253

Government authority located in North Carolina, USA; based organization looking for expert vendor for cemetery management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide cemetery management system for automated solutions to municipal governments.
- Ensure business continuity and record integrity by replacing dated management software
- Streamline existing operations with the help of a more robust software-based management tool
- Increase visibility to public and provide web services in-line with other municipal cemeteries
- Increased software stability and data integrity
- Reduced reliance on paper-based records by implementing digital records and documents
- Added value for customers by way of new robust, public-facing features
- The current system is no longer supported, meaning no software and security updates.
- severely aged, it lacks user friendliness and customization
- Limited reporting and data analytics capabilities. Management cannot get what it needs to make
informed decisions based on data
- No data visualization or dashboards to provide quick overviews of things like task status, metrics,
alerts, etc.
- online access to digital cemetery data, and incorporate a true GIS-based mapping system.
- Track and report on plot sales by date of sale, cost, section/lot/space/, name, address and
telephone number, partial payment plan
- Generate printable and PDF copies of legal documents such as invoices, contracts, and receipt
- Ability to accept partial payments
- Generate reports listing vacant and for sale graves.
- Ability to produce receipts.
- Ability to record notes on all cemetery records
- Ability to attach digital documents and photos to all cemetery records
- Allow searching of records by partial match or wildcard
- Track maintenance activities and work orders.
- mobile web interface or app that allows for staff access via a smartphone.
- Ability for multiple users to simultaneously access and modify records system
- Ability to adjust user level of access through read/write style permissions.
- Track activity and changes through audit trail logging.
- Technical support via email and phone.
- Ability to export tables in excel or CSV format.
(2) A pre-bid conference will be held on October 22, 2019.
(3) All questions must be submitted no later than October 24, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 31 October, 2019

Pre-proposal Conference Date : Tuesday, 22 October, 2019

Question Answer Deadline : Thursday, 24 October, 2019

Category : Software, System and Application

Country : USA

State : North Carolina

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