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SW-29015 - Canada (British Columbia) - Data Extraction Software - Deadline November 19,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29015

Government Authority located in British Columbia; Canada based organization looking for expert vendor for data extraction software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide data extraction software for ITSM Product ServiceNow.
- Ability to access, enhance and distribute data from the ServiceNow application without impacting the production system
- Provide a commercial off-the-shelf software product to allow synchronizing data between ServiceNow and a local database
- ServiceNow services (and in particular, the ITSM feature of the ServiceNow tool) is a cloud-based, mobile accessible, software as a services ITSM tool with self-service capabilities that adhere to ITIL best practice recommendations
- Ability to see a dashboard of synchronization status
- Ability to send email notifications when a synchronization fails or has an error
- Ability to support different synchronization types, such as full and incremental
- Ability to track and manage run status, including recent synchronizations.
(2) The term of the contract will be one year.

[C] Eligibility:

Onshore (Canada Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 19 November, 2019

Category : Software, System and Application

Country : Canada

State : British Columbia

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