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SW-29039 - USA (Vermont) - Enterprise Voice Over Internet Protocol Communications Solution - Deadline December 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29039

Government Authority located in Vermont; USA based organization looking for expert vendor for enterprise voice over internet protocol communications solution.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide enterprise voice over internet protocol communications solution for a cloud hosted voice-over-internet-protocol (VoIP) solution for the state. Contractor to maintain and support an Enterprise wide IP telephony platform reaching across all areas of local government. Additionally, the State seeks to replace or integrate our existing contact center environment.
- The solution must provide IP telephony service to State agencies and other Vermont entities that wish to procure VoIP services. The Contractor’s proposed solution must integrate with the following State of Vermont infrastructure, including but not limited to:
▪ State Government WAN/LAN (hereinafter referred to as GOVnet)
▪ Existing Agency VoIP Installed Systems (i.e., Genesys (Pure Connect), Avaya, Cisco Call Manager)
▪ Adherence to E911 Rule Governing the 9-1-1 Requirements for Enterprise Communication Systems
(2) A non-mandatory bidders’ conference will be held on November 18, 2019.
(3) All questions must be submitted no later than November 25, 2019.
(4) Contract period will be for five years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 20 December, 2019

Pre-proposal Conference Date : Monday, 18 November, 2019

Question Answer Deadline : Monday, 25 November, 2019

Category : Software, System and Application

Country : USA

State : Vermont

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