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SW-29045 - USA (Ohio) - CMSNet Application Support Services - Deadline December 4,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29045

Government Authority located in Ohio; USA based organization looking for expert vendor for CMSNet application support services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide consultation and implementation services for new CMS (court management systems) application.
- Retrofit changes to the approved programs on the ADMP CMS;
- Coordinate and implement new application versions on the production CMS system;
- Provide first-line support for questions on software operation;
- Provide and support data needed for testing;
- Evaluate existing programs as needed to refine and improve efficiency;
- Monitor data loaded to database;
- Coordinate the load of conversion data;
- Coordinate on-going interfaces that load data to database tables and continuously test data for accuracy and integrity;
- Install and maintain automatic processes for FTP or SFTP and other types of file transfer interfaces;
- Evaluate change requests for existing programs and make appropriate modifications as requested;
- Evaluate change requests necessary for business rule changes and make appropriate modifications;
- Assist in definition of baseline data for recursive testing;
- Monitor data created by new programs for integrity
- Manage and maintain security for test facilities or temporary databases
- Maintain interfaces with the following agencies: Hamilton County Sheriff’s
- Jail management system and mugshot applications; city of Cincinnati police division’s record management system; clear database; pre-trial services; Ohio bureau of criminal identification and investigation; clerk of courts’ imaging system; Ohio job and family services; Hamilton county auditor; Ohio attorney general; CMS net agencies’ selected depository banks; CMS net agencies’ selected payment service provider; probation drug testing service provider; united states postal service; geocoding.geo.census.gov; Ohio supreme court; and Ohio bureau of motor vehicles
- Install software patches and upgrades to the Uniface client, as approved by county;
- Install software patches and upgrades to development licenses on ADMP, as approved by County;
- Install new runtime licenses, as requested, on client workstations;
- Maintain Uniface runtime licenses (currently 1,090 concurrent licenses) as needed on workstations;
- Be the first line of support for all Uniface software problems
(2) All the questions must be submitted no later than November 18, 2019
(3) The contract period will be for one year.  

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Not Applicable

Expiry Date : Wednesday, 4 December, 2019

Question Answer Deadline : Monday, 18 November, 2019

Category : Software, System and Application

Country : USA

State : Ohio

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