SW-29065 - USA (Colorado) - RFI for Text Messaging Platform - Deadline November 22,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29065

Government authority located in Colorado; USA based organization looking for expert vendor for text messaging platform.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide text messaging platform.
1. Product Deployment methodology and recommended implementation timeline
2. System architecture- Software as a Service vs. Hosted, etc.
3. Modular (various departments can use as administrators to send messages)
4. Contact Management (including prospects, students, parents and other audiences)
5. Two-way communication
6. Customized/Personalized Messaging
7. Mass Texting
8. Opt-out/opt-in
9. Integration with other technologies such as an ERP, CRM, etc. Specifically, describe how
you integrate with current systems such as Ellucian Banner, Workday, Oracle, Campus
Management Radius, etc.
10. Scheduled messaging
11. Emergency alerts capability
12. Smooth participant registration process (e.g., create account with mobile number and carrier)
13. Price structure (ongoing costs and implementation costs)
14. Text message moderation/review
15. Monitoring of texting fatigue
16. Reporting/Analytics
17. Digital Accessibility Section 508 Compliance. Provide a VPAT if available
18. Approach for securing sensitive data and compliance with all relevant higher education requirements such as FERPA, GDPR, WCAG 2.0 accessibility, etc.
19. Provide a complete and detailed description of optional features

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 22 November, 2019

Category : Software, System and Application

Country : USA

State : Colorado

RFP Expired

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