SW-29057 - Canada (British Columbia) - Emergency Notification System - Deadline November 28,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29057

Government authority located in British Columbia, Canada; based organization looking for expert vendor for emergency notification system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide emergency notification system.
- A major challenge with any business continuity management program is timely and effective emergency notifications – responding to scenarios ranging from full blown disasters to daily employee communications
- increases risk to staff safety, unnecessary confusion for staff, increases time spent for the manager returning calls, listening to voicemail, and dealing with disgruntled staff members.
- allow the City to automate the process of giving employees important information in a time of crisis.
- allow messages to be individualized to allow managers to send different employees or divisions different messages such as asking them to attend a strategy meeting, leave their premises or simply report their locations
- ability to quickly send a notification to a group of people simultaneously and allow for immediate responses
- Track and bring people together before, during or after a disaster
- Reduction of business risk and vulnerability
- Automate notifications relating to IS service interruptions
- Generating and managing notifications for any communication dependent business operation
- Able to be used with no restrictions for other messaging.
- Able to include employees, contractors, customers and other types as contacts without any limitations
- Able to send "broadcast messages" where every contact included receives the message
- Able to ask follow-up questions based on contact's initial response
- Able to specify limit on number of questions sent on "polling messages
- Able to search and select individual contacts and/or distribution lists and on-call schedules to receive each message
- Able to join contacts to a conference call without the contact knowing/entering any conference detail
- Able to control how long a message will remain open for call-back
- Able to leave a message tailored for voicemail/answering machines
- Able for each contact to determine how their own devices are contacted
- Able to stop contacting a person after the person has listened to the message
- Able to update contact data with automated import process
- Automated import process provides ability to use data from Peoplesoft
- Automated import process provides addition of new contacts
- Self-management web portal page provides ability for person to edit data fields and add/update/delete devices in their own record
- Able to add a temporary travel or work location through a map on the mobile app or in the web interface, including an expiration for that location.

[C] Eligibility:

- Onshore (Canada Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 28 November, 2019

Category : Software, System and Application

Country : Canada

State : British Columbia

RFP Expired

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