SW-29232 - USA (Georgia) - Hosted Case Management System - Deadline December 17,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29232

Government authority located in Georgia; USA based organization looking for expert vendor for hosted case management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide hosted case management system to docket, document management,
calendaring, event scheduling, notices, data reporting, and accounting for all cases in these
- The product must include document management capabilities for the courts to scan all court documents into the system.
- All electronic documents will be in PDF (Searchable) that complies with the systems of the Georgia Supreme Court and Court of Appeals.
- The product must be customized to manage the accounting required by Georgia laws for the distribution of fine proceeds through the complex statutory disbursement system of specialized funds.
- The product must include a system for the compilation of the Appeal Record both the Court of Appeals and Supreme Court.
- The CMS must integrate with Microsoft Word for the production of Word Documents with no limit on the number of data entities to be accessed.
- The CMS must include the resources (In person, Online, or Video) to continually train new users on an ongoing basis.
- The system should be capable of addressing long file names.
- The system must have the ability to make all state or federally required data exchanges with the Georgia Crime Information Center, Georgia Department of Driver Services, and Georgia Administrative Office of the Courts, the Floyd County District Attorney's Office (TRACKER), the Floyd County Sheriff’s Office, Floyd County Police, Rome Police, and Cave Spring Police.
- The system must allow the users to open multiple cases at the same time.
- The system must allow case file access with a Single mouse click (hyperlink text).
- All documents must be assigned a Document Type consistent with the current Sustain CMS.
- The CMS must be XML-enabled.
- The system must allow for email notification of attorneys and parties of court events.
- The system must allow for online “view only” access to the pleadings in all files as well as the ability to control access to some document types.
- Each Firm should address their capability to convert the data and images in the current Sustain, Fines & Restitution Payments, and content management system.
- Each Firm should include a jury management module as a separate item, if available.
- The CMS should allow judges to access all caseload reporting information at any time.
- Each Firm should include in their Proposals any additional hardware requirements that the Court would have to obtain for optimum operation of the Firm's CMS.
(2) All question must be submitted no later than December 12, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 17 December, 2019

Question Answer Deadline : Thursday, 12 December, 2019

Category : Software, System and Application, Case Management Services, Data Entry, Scanning, Records and Document Related Services

Country : USA

State : Georgia

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