SW-29526 - USA (Minnesota) - Child Support Operations and Automated Computer System - Deadline January 3,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29526

Government Authority located in Minnesota; USA based organization looking for expert vendor for child support operations and automated computer.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide child support operations and automated computer.
- To do this, it is necessary to modernize outdated human services delivery systems, particularly the related information technology systems, including child support, and to focus system development efforts on alignment with an integrated business service delivery model. - Agency was developed as a stand-alone IT system and does not share technical solutions,
resources or functionality with other human services IT systems and programs in Minnesota
- The vision of an integrated approach for human services program delivery will leverage technical
and personnel efficiencies as well as existing IT solutions, strategies, and best practices from
recent IT system development in areas such as the Medicaid and Medicare
- Predictive data modelling to identify work flows, staffing models, and task management to
more efficiently use staff time
- Dashboards at all levels for case management, performance management, and personnel management
- Incorporation and expansion of Minnesota child support online self-service, client facing and employer-facing website
(2) All question must be submitted no later than December 17, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 3 January, 2020

Question Answer Deadline : Tuesday, 17 December, 2019

Category : Software, System and Application

Country : USA

State : Minnesota

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