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WD-8071 - Canada (Yukon) - Digital Service Development and Support Using Drupal - Deadline January 21,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-8071

Government authority located in Yukon; Canada based organization looking for expert vendor for digital service development and support.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide build, maintain and support digital platforms, standards, design systems and other tools and techniques to enable government departments to meet their business objectives and to deliver faster, simpler and better digital services to the citizens of city.
- The eservices Platform (referred to as ESP) for delivering high quality Government of Yukon transactional services and digital content, primarily based on Drupal, and integrated with a mix of other proprietary and open source technologies.
- A digital citizen engagement tool for departments to run engagements online.
- An open data catalogue for the Government of Yukon to publish data to promote transparency and facilitate social and economic value.
- Leadership and guidance across Government of Yukon in transforming government’s approach to the digital channel by addressing challenges in content delivery, usability, system and process integration and governance.
- eservices Platform is Drupal-based. We have a number of Drupal 7 and Drupal 8 sites. We manage sites that are based on Drupal WxT, Drupal DKAN, and Drupal Commerce
- The web application stack is based on Linux (Ubuntu, Centos), Apache, Mysql/MariaDB, PHP. For search, we have a cluster of Apache Solr. We use Nginx for routing, load balancing and security. We use Redis for some caching.
- In addition to Drupal, we also manage a small number of other smaller applications which tend to be Laravel (PHP). We use GitLab for source code management, issue tracking, and deployment.”
- The platform also includes a number of integrations to proprietary systems, typically to retrieve data for display on the website, or update data within the proprietary system.
A. Development of digital services on eservices platform: - The supplier may be called upon to design and develop accessible, bilingual and responsive website and web or mobile applications (digital services) that comply with YG guidelines and security and privacy standards, the supplier may be called upon to support digital service development and application life cycle management utilizing an iterative, data-driven approach to delivery (Discovery, Alpha, Beta, Live, Retirement).
B. Drupal theme development and user interface design: - The supplier may be called upon to take the established YG standard and/or approved theme for government information websites and digital services and apply the theme to the websites and digital services they have been contracted to build, the supplier may be called upon to convert visual representations of government websites (often in the form of wireframes, mock-ups or prototypes) into functional Drupal themes, the supplier may be called upon to create, implement and support themes that work on a wide range of modern web browsers, mobile devices, assistive technologies and some legacy web browsers.
C. Application maintenance and support: - The supplier may be called upon to provide maintenance and support work, such as bug fixes, user support and incremental changes for websites and digital
Services, the supplier may be called upon to create or revise technical documentation for ongoing maintenance, support, and iteration of digital services.

[C] Eligibility:

- Onshore (Canada Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 21 January, 2020

Category : Web Design and Development, Mobile Application Development, Software, System and Application

Country : Canada

State : Yukon Territories

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