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SW-30440 - USA (Utah) - Ticketing Services - Deadline January 21,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-30440

Government Authority located in Utah; USA based organization looking for ticketing services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide ticketing services must be a stable, robust system that has extensive pre-release testing,
- Ability to accommodate full or partial subscriptions, single tickets, general admission, dynamic ticketing, special offers, promoter codes, discounts and concession or merchandise sales,
- Other purchasing options: Call Center, Box Office, Remote Locations etc.,
- Must provide mobile or paperless tickets, ticket scanning,
- Multi-venue, multi-outlet capabilities,
- Duplicate ticket sales detection or prevention,
- Ability to look up patrons by name, phone number, e-mail, address, company name, event or credit card quickly and efficiently,
- Print will-call tickets on demand,
- Credit or debit card authorization over IP or suitable high-speed means and fully PCI compliant and incorporation of chip technology, electronic wallet etc.,
- Must be a web-based application that can be accessed with any internet browsers, on both PC, Mac, Android or other operating systems, for internet sales and reports,
- Shopping cart abandonment tracking and reporting capability,
- Ability to buy tickets on-line without creating an account (check out as guest),
- Ability to install City’s tracking codes (Facebook Pixel, Google Tag Manager, etc.) to track customer behavior and purchase funnels,
- Tracking of referring websites and consequent reporting capability,
- Extraction of data (demographic, previous purchases, etc.) to market upcoming performances,
- Ecommerce tracking – ability to see live website referring traffic and subsequent behavior path in useable live reporting format or dashboard (ex. Google Analytics type dashboard/reporting capability,
- Strong SEO to ensure high search rankings online (top of the fold, first page),
- Open API for future web and app development potential,
- Ability to market events to all patrons in ticketing system.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 21 January, 2020

Category : Software, System and Application

Country : USA

State : Utah

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