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SW-30468 - USA (Utah) - Alexsys Software And Technical Support - Deadline January 20,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-30468

Government Authority located in Utah; USA based organization looking for expert vendor for alexsys software and technical support.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide system support and full service for the Alexsys System, from here on referred to as Alexsys, in support of the OO-ALC.
- The Contractor shall provide and maintain all upgrades and components with Alexsys.  
• The Contractor shall accomplish tasks in the following areas:
- systems integration; process improvements; software reprogramming or adjustments to ensure compatibility with current or future hardware; troubleshooting; identifying, designing, and testing solutions; and revising and updating software documentation.  The contactor shall provide technical assistance by telephone to provide troubleshooting or diagnostics and maintenance and repair of problems when found with the Alexsys software.
- The development and documentation of test plans, procedures and executing system tests shall also be required.  All documentation of the installing, maintaining, repairing, and verifying the Alexsys shall be submitted to the government as necessary.  

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Monday, 20 January, 2020

Category : Software, System and Application

Country : USA

State : Utah

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