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ITES-2414 - USA (North Las Vegas, Nevada) - Information Technology Managed Services - Deadline March 12,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-2414

Government Authority located in North Las Vegas, Nevada; USA based organization looking for expert vendor for information technology managed services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide information technology managed services which will position the College to take advantage of emerging technologies, enable faculty and staff to better serve our students through technology, and to create efficiencies by leveraging technology all in support of agency core mission and vision to the government authority located in North Las Vegas, NV.
- Strategic Services Provides IT planning, assistance, and representation, support for CSN’s IT strategic plan.
- 24 X 7 days IT support for all faculty, staff, and students via off-site remote help desk which includes telephonic support, self-service website, email support, all IT staff both at help desk and on-campus utilize the ServiceNow system for ticket management, average of 80,000 – 85,000 contacts made each year by agency users to the help desk via the above methods.
- Information Security Solutions and Services for Onsite and remote dedicated IT security specialists.
- Multiple Higher Education and IT applications supported including cloud-based applications, on-premise applications and homegrown solutions.
- IT Infrastructure to Support of network and server technicians, 250+ servers, 50+ physical servers HP and Cisco UCS, 250+ Virtual Servers, Windows server 2008, 2008 r2, 2012 and 2012r2, 2016 and 2019, Active Directory with approximately 70k users, SQL with over 312 databases, Exchange Online and Skype for Business/MS Teams online with 4417 mailboxes, EMC VNX SAN 150 TB storage, 550 Cisco Access layer switches, 500+ Cisco Access Points, 1 core 6509 Router, 3 core Catalyst 9500 Routers, 9 Location Metro–E, 2 firewalled networks, 10GB internet service, Cisco Call Manager 2700 VoIP phones across all campuses, Rubrik Backup system for all CSN servers.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Thursday, 12 March, 2020

Category : IT Services (Computer Maintenance and Technical Services), CCTV and Security Services and Supplies, Networking Services and Supplies

Country : USA

State : Nevada

Cost to Download This RFP Document : $ 5

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