SW-30731 - USA (Colorado) - Records Management System - Deadline February 12,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-30731

Government authority located in Colorado; USA based organization looking for expert vendor for records management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide records management system includes Fire Incident Reporting (NFIRS), Patient Care Reporting (NEMSIS 3.x compliant), Data Warehousing, Integration with Tritech – Computer Aided Dispatch (CAD) and Telestaff (Rostering and Scheduling).
- Overall
• Too many applications
• Applications are not modern and mobile ready
• Lack of real time information
• Concern for continuous investment in product development - Fire Incident Reporting
• Application is not modern
• Changes are not easy to manage
• Difficulty updating data in system records
- Patient Care Reporting
• Patient Care Reporting is not NEMSIS v3 compliant
• QA/QI processes are time consuming and tedious
• Few customizations option
- IT Staff and Infrastructure: - IT services are provided partially in house (1 FTE) and partially through the City  IT Group. The infrastructure is partially on premise and partially in SaaS solutions
- Records Management System Ideal Scene: -
• Fire Incident Reporting
• Patient Care Reporting
• Data Warehousing
• Integration with TriTech CAD, Telestaff and Mobile-Eyes
- Overall
• Offer modern, mobile ready technology platform
• Provide adequate customer support
• Continuous investment in product development
• Ongoing Support
• Provide enhanced reporting, data and analytics tools
• Integration with existing applications - Fire Incident Reporting
• Modern and mobile application
• Robust and easy to manage and use interface
• Customization support
• Full and customizable reporting
• Extensive feedback options
• Provide mobile-enabled streamlined FIR with offline capabilities
- Patient Care Reporting
• Provide secure sharing of patient data with hospital partners through NEMSIS v3 protocol
• Compatible with the Colorado Health Information Exchange
• Integration with Hospitals for transference of information.
• Provide a simple to use mobile data entry ePCR application including driver’s licenses, medications, GPS location and mileage, etc.
• Integrate with other applications, such as EKG machines, etc.
• QA/QI processes through workflow tools and centralize all quality data
• Provide mobile-enabled streamlined ePCR with offline capabilities
• Full customization options
- CAD Integration
o Support integration with TriTech CAD Inform with First
Watch CAD data conversion for all relevant dispatch
data including:
o Site location (address, GPS, etc.)
o Mileage to site
o Personnel dispatched
o Apparatus dispatched
o Full CAD notes
- For more information describe in documents.
(2) All question must be submitted no later than January 29, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 12 February, 2020

Question Answer Deadline : Wednesday, 29 January, 2020

Category : Software, System and Application, CAD/CAM Drafting, IT Services (Computer Maintenance and Technical Services)

Country : USA

State : Colorado

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