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SW-31405 - USA (Kentucky) - Point of Service System - Deadline March 20,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-31405

Government authority located in Kentucky, USA; based organization looking for expert vendor for point of service system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide point of service system be fully integrated, customizable, user friendly and use the latest technology available.
- capable of collecting the data required by federal, state, and local institutional regulations and requirements, while allowing the end user to perform operational tasks and generate information required by these agencies.
- secured keeping up with current TLS standards
- easily scalable for adding all SFAs, sites/schools, serving lines and users.
- audit trail to track all transactions and actions with the username, time and date of transactions via user interface
- data security and data breach protocols
- customized security groups within the solution allowing/disallowing users, the ability to add/edit/delete students, add/edit login accounts, run specific modules, assign eligibility, print reports, adjust account balances
- individual login/logoff with individual cashier user passwords
- allow for cash or check payments and for tracking of check numbers from the point service or back office
- allow cashier to search by account name, student ID, PIN and homeroom/first period
- ability to store and display photos for all accounts
- ability to customize all POS terminal screen layouts from a central login.
- allow for bulk entry of meal counts.
- ability to create notes and alerts to be associated with accounts that are automatically displayed to the cashier where alerts must be acknowledged before recording the transaction.
- update near real-time with account balance changes from online payment system
- track reimbursable and non-reimbursable meals
- allow for manually creating enrollment records and should default the city, state, area code and any other possible fields
- recognize duplicate applications and prompt the user before processing
- track history for incomplete or denied applications, including reasons application is incomplete or denied as displayable content
- ability to process scanned applications
- allow free and secure web-based access to parents/guardians with the vendor providing support via a toll-free phone number and email.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 20 March, 2020

Category : Software, System and Application

Country : USA

State : Kentucky

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