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UNCT-15425 - USA (St. Paul, Minnesota) - Text Messaging Services - Deadline March 31,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: UNCT-15425

Government Authority located in St. Paul, Minnesota; USA based organization looking for text messaging services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide text messaging services for 250 text messaging accounts for staff in 12 pilot counties and CSD to use to contact child support case participants to the government authority located in St. Paul, MN.
- The accounts will enable CSD to pilot the use of text messages for case management. STATE staff and selected pilot counties will use the accounts to send individual and bulk text messages to participating parents with a child support case who have cellular telephone numbers and provide consent to receive text messages,
- Monthly invoicing that includes tracking of categories of spending, with cumulative totals,
- Must provide information on its methods of protecting private information of child support participants who will receive text messages. Personal information will include first name, last name, middle initial, telephone number, child support case number, and text message contents.
(2) All question must be submitted no later than March 3, 2020.
(3) A contract term will be for one year.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 31 March, 2020

Question Answer Deadline : Tuesday, 3 March, 2020

Category : Uncategorized, Auditing, Finance and Accounting, Call Center and Answering

Country : USA

State : Minnesota

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