SW-31701 - USA (Delaware) - Document Imaging and Management System - Deadline April 28,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-31701

Government authority located in Delaware, USA; based organization looking for expert vendor for document imaging and management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide document imaging and management system to procure a replacement for an existing document imaging and management system.
- solution must include industry standard integration points for customizations to accommodate existing hardware and software components and must be scalable to accommodate future new users
- robust document management functionality, including imaging, storage, retrieval of various
document types having varying retention requirements, document tagging, indexing and bar coding, and document search functionality using various parameters.
- Each of the divisions maintains unique document types, document attributes, document workflows, document tags, and document indexes
- allow each business to administer and maintain these document related characteristics as they do today
- allow each division to administer and maintain users and user roles, as well as provide security features to authenticate and authorize users either directly or via integration with an external security system
- review the current backup and recovery process and suggest scenarios where incremental backups, full backups or dataset reloads are appropriate
- produce an implementation plan document to be reviewed and approved
- address backup and recovery strategies along with periodic checkpoints to hasten recovery and restarts if needed
- Identify the average of your response and resolution times
- Identify your average turnaround time for fixes and enhancements
- monitor itself for disk usage and throughput issues, alerting the administrator of any abnormalities that may impair system functionality
- ability to redact text in a document
- able to scan color documents, store color documents, and output color documents
- Data conversion testing to demonstrate complete and accurate conversion of data from the legacy system.
(2) A non-mandatory pre-bid meeting will be held on March 10, 2020.
(3) All questions must be submitted no later than March 17, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Onsite and Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 28 April, 2020

Pre-proposal Conference Date : Tuesday, 10 March, 2020

Question Answer Deadline : Tuesday, 17 March, 2020

Category : Software, System and Application, Data Entry, Scanning, Records and Document Related Services

Country : USA

State : Delaware

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