UNCT-15623 - USA (Norfolk, Virginia) - Employee Assistance Program Administrator Services - Deadline March 30,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: UNCT-15623

Government Authority located in Norfolk, Virginia; USA based organization looking for expert vendor for employee assistance program administrator services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide employee assistance program administrator services to the government authority located in Norfolk, VA.
- The consortium currently offers an employee assistance program plan to both its full-time and part-time employees
- Provide eligibility for employees and eligible dependents covered under the proposed plan on
their hire dates
- Maintain complete confidentiality for all participants in safe, private, confidential offices where applicable
Provide a twenty-four hours per day, seven days per week toll-free crisis hotline
- Provide immediate personal contact with a counsellor when the situation is deemed an emergency
- Provide personal contact with a counsellor within a maximum of forty-eight hours for issues of a non-emergency nature
- Refer Consortium members to licensed and credentialed behavioural health programs and facilities for acute treatment, residential treatment, intensive outpatient treatment, substance abuse detoxification facilities for adults and adolescents, and other necessary programs and services
- Provide a prevention program including supervisory training, mental health and wellness promotion, support groups and educational seminars
- At a minimum, the Contractor must provide comprehensive and user-friendly
quarterly and annual utilization, activity, and training reports made available to the
Consortium upon request in electronic format, web-based system, or both
(2) All question must be submitted no later than March 13, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Monday, 30 March, 2020

Question Answer Deadline : Friday, 13 March, 2020

Category : Uncategorized, Call Center and Answering, Medical Billing and Coding

Country : USA

State : Virginia

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