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SW-32440 - USA (Maryland) - Hauler Collector Licensing and Enforcement Database System - Deadline April 13,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-32440

Government authority located in Maryland, USA; based organization looking for expert vendor for hauler collector licensing and enforcement database system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide commercial off-the-shelf hauler collector licensing and enforcement database system for a responsive and mobile system which meets the needs of the various stakeholders, are fiscally sound and responsible, and mirrors the best practices in the industry. - allow for the Hauler or Collector to apply online
- For this system the language of the page must be programmatically identifiable, readable, and understandable
- Navigation must be consistent across the system so that it appears and operates in a predictable way.
- The user interface must be able to be navigated with a keyboard by making all functionality available from a keyboard and touchscreen
- make sure moving sections can be paused if a user needs more time and it must provide the users enough time to read and use the content
- ensure pages and sections are clearly labelled so users can determine where in the application they are in order to help users navigate and understand the workflow
- allow for multiple user roles with differing privileges to provide access control.
- allow the application to be used seamlessly in different form factor devices
- hosted on a cloud platform.
- All incidents must be geo-coded so they can be displayed on a map or pulled into ESRI’s GIS mapping tools.
- The system must provide real-time transmittal of issued citations to the system via Wi-Fi or cellular network.
- The system must upload and store documents including photos and scanned vehicle registration and bond information.
- Search for cases and business
- Ability to upload and attach documents to a hauler/collector’s account.
- Streamline the licensing/permitting process for applicants with an online application.
- Ability to capture digital signatures.
- Collect and track bonding requirements.
- Maintaining an audit trail for users and admins.
- Ability to upload digital photos and attach the photos to the respective case
- Ability to browse history of Hauler/Collectors and the trucks they permit.
- Access control to enforce data accountability.
- web browser-based application portal to enable customers to pay licensing and permit fees, apply for or renew existing company licenses and truck permits, and to allow for payment by credit card
- Monitor payment and customer issues with the online payment portal.
(2) An optional pre-submission conference will be held on March 30, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 13 April, 2020

Pre-proposal Conference Date : Monday, 30 March, 2020

Category : Software, System and Application

Country : USA

State : Maryland

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