SW-32508 - USA (California) - RFI for Child Welfare Services and Case Management System Maintenance and Operations Support Service - Deadline April 17,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-32508

Government Authority located in California; USA based organization looking for expert vendor for child welfare services and case management system maintenance and operations support service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide child welfare services and case management system maintenance and operations support service supports child welfare workers, which includes county and tribal social workers and probation officers, with the ability to provide case management functionality to facilitate service delivery to children and families, allowing child welfare staff to streamline routine work tasks.
- Using a hybrid Agile development approach, CWS/CMS implements quarterly production releases that include application code changes in order to support programmatic, policy and legislative updates, system enhancements, and technical requirements, as needed.
- The vendor (currently international business machines corporation) works closely with the state application support team and all CWS/CMS stakeholders to support all application development lifecycle activities, including gathering business requirements to document, perform test management and production deployment and support, and conduct post implementation activities.
- The system uses multiple languages to accomplish the goals for the CWS/CMS application. The languages used depend on the platform and are enhanced or “extended” by application programming interfaces (APIs) used to interface to commercial off-the-shelf (COTS) components in the system.
(2) All questions must be submitted no later than April 1, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 17 April, 2020

Question Answer Deadline : Wednesday, 1 April, 2020

Category : Software, System and Application

Country : USA

State : California

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