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SW-33817 - USA (North Carolina) - Survey Software as a Service - Deadline June 12,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-33817

Government Authority located in North Carolina; USA, based organization looking for expert vendor for survey software as a service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide web/browser based survey software as a service application that will assist with survey creation and distribution, data collection, and reporting.
- Reliability of the software platform
- Easy accessibility of the platform without requiring additional downloads or installation.
- Secure data management.
- Compatibility with all major web browsers
- User friendly interface that allows users to organize, sort, search and view survey projects
- Ability to self-serve to create a new survey from scratch or to edit an existing survey
- Ability to easily copy an entire survey or an individual question from other surveys or within the same survey.
- Ability to create multiple choice responses that can be formatted into columns, rows, or drop down menus with multiple or single responses
- Ability to allow text response options on multiple choice questions.
- Ability to create all necessary question types easily
- Ability to export survey to Word to create paper versions
- Ability to undo previous actions when creating or editing a survey
- Ability to customize response content validation
- Ability to test the survey and the review test survey response results without manual data entry
- Ability to preview the appearance and performance of web and mobile survey versions
- Allow users to include a custom logo as a default survey template
- Allow users to change the custom logo for individual surveys
- Chat, email, and phone options with response times of less than 15 minutes during normal business hours
- Ability of the software to support automatic emails so users
- A prediction how long surveys will take the average user to complete, helping to avoid survey response fatigue
- Ability to perform basic statistical analyses and view associated data descriptions and tables
- Ability to randomize answer choices for multiple choice questions
- Ability to identify device type used to submit survey response.
(2) All questions must be submitted no later than May 27, 2020.    
(3) Contract period will be one year.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 12 June, 2020

Question Answer Deadline : Wednesday, 27 May, 2020

Category : Software, System and Application

Country : USA

State : North Carolina

Cost to Download This RFP Document : $ 5

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