X
X

SW-33859 - USA (Texas) - Utility Billing Process System and Collection Review Services - Deadline June 11,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-33859

Government Authority located in Texas; USA, based organization looking for expert vendor for utility billing process system and collection review services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide utility billing process system and collection review services to improve its meter reading and collections process.
- work will be comprehensive in nature and will support achieving the overall goal of process improvement and public accountability
- consistent 28 days on average meter read cycle; however, the billing cycle remained on a monthly billing cycle.
- contemplating purchasing new software.
- Audit Utility Billing and Collections processes and assess whether utility customers are being properly billed for utility services
- Review adequacy and accuracy of meter reading process
- Review adequacy of complaint investigations and that dispositions achieved were supported and reasonable
- Conduct an operational audit of the utility billing function and provide recommendations for improvement
- Identify strengths, weaknesses, opportunities and challenges
- Develop metrics by which to assess future operational and financial performance
- Review and evaluate the meter reading, billing and collection processes for efficiency and effectiveness
- Assess adequacy of equipment utilized by staff involved in the meter reading, billing and collections processes and their data integration and/or interfaces
- Review of job descriptions and staffing and recommendations.
(2) Al questions must be submitted in writing no later than May 28, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 11 June, 2020

Question Answer Deadline : Thursday, 28 May, 2020

Category : Software, System and Application, Billing Services

Country : USA

State : Texas

Cost to Download This RFP Document : $ 5

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Software, System and Application, Billing Services Category/Categories.

If you will obtain monthly subscription for Software, System and Application, Billing Servicescategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs