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SW-37188 - USA (Texas) - Computerized Criminal History Application Software - Deadline October 2,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-37188

Government Authority located in Texas; USA based organization looking for expert vendor for computerized criminal history application software.

[A] Budget: Looking For Proposal

[B] Scope of Service:

Vendor needs to provide continuous software maintenance and support for Applications and any authorized enhancements to these Applications,
- Application enhancements include legislative changes, audit results, or administrative mandates,
- Enhancement services could include specification development, programming, Application infrastructure, interfaces, implementation, and other reasonable services,
- Incident ticketing system, for all software issues that arise within all components of all Application and technology infrastructure associated with the Applications,
- An Incident Ticket is a running report on a particular issue which tracks its initial report of the issue, the status changes for the issue, and the resolution when determined,
- Create a ticket in the approved incident ticketing system with the necessary details, severity, and proposed actions,
- Receive approval from DPS prior to exporting data to a location external to the approved system design, etc.

[C] Eligibility:

Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Friday, 2 October, 2020

Category : Software, System and Application

Country : USA

State : Texas

RFP Expired

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