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SW-41150 - USA (Florida) - Golf Management and Point of Sale System - Deadline March 15,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-41150

Government Authority located in, Florida; USA based organization looking for expert vendor for golf management and point of sale system.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide golf management and point of sale system that includes a web based tee sheet and point of sale services at five golf course locations in county.
- The contractor shall have expertise in golf software management and website development for municipal and/or other daily fee golf courses with multiple golf courses operating in an integrated environment.
- Be 100% web based and require zero onsite servers or downloading of any apps on tablets or PCs.
- Be accessible on any device from any location without limitations of how many users.
- Have the ability to book 1, 2, 3 or 4 person groups in a single tee time.
- Have mobile and non-mobile optimized website integrated online booking engine with customizable booking rules and that allows golfers to book tee times in real time, can identify and treat golfers differently depending on the customer type, and can be accessed by non-registered golfers. The ability for online reservations to be linked with each golfers specific price class and all golfer access shall require credit card validation.
- Have a customer relationship management system that can prevent customer duplication, identify golfer use and transaction patterns, and assist management in marketing to these customers.
- Have flexible and customizable rate and price categories.
- Have the ability to review booking history for a single tee time and would be able to review all bookings and cancellations linked to an individual tee time in one inquiry or report.
- Have the ability to create blocks for tournaments, events, etc., with the ability to modify the time increment by clicking and dragging.
- Integrated web based customer information/email function that allows customers to add themselves to our database and segmented lists that prevents golfers from creating duplicate accounts based on various data points including e-mail address and phone number.
- Specifically targeted e-mail databases based on customer profiles that are fully integrated into the cloud based point of sale and tee sheet provider. No importing or exporting into a separate platform for emailing and texting.
- Ability to send mass text messages to groups or individuals.
- Ability to select tee times from the tee sheet and text them.
- Ability to two-way text customers i.e. text a customer and be able for the customer to respond via text.
- Ability to add multiple tax types and handle taxable and non-taxable transactions.
- Unlimited phone and e-mail support available 24 hours/day, 7 days/week.
- Unlimited on-line training.
- Data entry assistance as needed.
- Data is protected, secure and backed up with redundancies.
- Monthly updates to the software at no cost.
- Web based software that is accessible on any device, anywhere without having to download any apps or programs on any device.
- A fully functional multi-course solution, which can share one customer database at all courses.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 15 March, 2021

Category : Software, System and Application

Country : USA

State : Florida

Cost to Download This RFP Document : $ 5

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