SW-41195 - USA (Ohio) - RFI for Library Support Services - Deadline March 5,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-41195

Government Authority located in Ohio; USA based organization looking for expert vendor for library support services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide library support services
- The Library will identify, acquire, organize, and distribute information in English and several other languages,
- This requirement includes maintenance of the Library’s permanent collection of materials, providing Library reference and research services, limited translation services, providing Library technical services support, development of the Library’s collection to satisfy client information requirements, acquisition of materials for participating client libraries, distribution of materials and information to customers, maintenance of the Library’s catalog, and maintenance of the Library’s website,
- Responsible for establishing, maintaining, and updating the Contract Library’s website.  This includes, but is not limited to, software and hardware maintenance, network security, website development and controlled remote user access,
- The Contract Library website shall protect the IP address of the user accessing the website from discovery by the licensed content provider using standard digital library protocols or virtual network systems,
- The Contract Library website shall provide a search and discovery feature to enable users to find content and subscriptions hosted by the website,
- The Contract Library website shall include a catalog of all content that provides descriptive information on the content or subscription as well as sufficient metadata to properly source the content in derivative publications and to organize the content based on publisher, country, type of content, source of acquisition, and topic,
- Each digital or subscription holding available through the website will have a form attached that is viewable by the user per item,
- The Contract Library website shall track usage data by the user and include this in monthly and annual reporting,
- The Contract Library website shall include a front page that provides users with the latest uploaded content, administrator notes, and other useful information,
- The Contract Library website shall provide a capability for Users to create a standing search that notifies them through email for any new content added that meets the search criteria,
- The Contract Library website shall provide access to Machine Translation services (e.g., Google Translate) for use against both digital content and licensed subscription content,
- The Contractor shall provide 24 hours a day access to digital materials via the library’s website.  Access to these materials is critical to the operation of the Contract Library,
- The Contractor shall operate and maintain any library discovery layer or discovery software implemented by the organization on the organization’s behalf.  This includes but is not limited to maintaining accurate holdings records within discovery software: utilizing discovery knowledgebase to add and remove correct subscriptions as they are purchased or dropped on organizations behalf.  Contractor will work with discovery software vendor to maintain access, ensure correct active links to resources, uphold discovery search integrity, and rectify any issues found by Contractor or Organization within discovery software.
(2) This bid is set aside for Total Small Business Set-Aside (FAR 19.5).

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 5 March, 2021

Category : Software, System and Application, Web Design and Development

Country : USA

State : Ohio

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