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SW-41233 - USA (Missouri) - Field Software - Deadline March 5,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-41233

Government Authority located in Missouri; USA based organization looking for expert vendor for field software.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide field software
- Demo their solution at the Headquarters in online and offline mode,
- Allow allotted enhancements for the life of the contract, with a minimum of one enhancement release per year,
- Allow for the Lottery to test, modify, and approve any changes and enhancements prior to
implementation.
- Be responsive on all devices (laptop, mobile phone, desktop, tablet).
- Provide real time data for all Scratchers inventory,
- Dashboard – Home Page
- The dashboard will be the first screen the user will see and must include the following items:
- Big winners (over $100) in the last 2 weeks
- Users’ open “To Do’s” - Must be prominent that there is an outstanding item. Must include at a minimum the following messages:
- Current, ongoing, and upcoming promotions
- Terminal enhancements
- Top prize claimed with game information
- Any downline messages sent to retailer terminals,
- Jackpot amounts shall be displayed for all applicable jackpot games:
- Solution must display current jackpot amount and games logos for all draw games which offer jackpots.
- The solution must have the ability to print jackpot flyer on template.
- The solution must track and display jackpot history by game,
- The solution must store retailer name and number, location address, delivery address, city, zip, phone number, probationary status, probationary date, inside sales last call and next call date, call frequency, delivery frequency, number of vending machines as defined by Lottery, number of terminals, outside sales last visit date, and route information,
- The solution must be updatable for store contact information including name, job title, cell phone number, home phone number, and email address (email address must be a hot link),
- The solution must provide the ability to set attributes as read only or editable for data such as store hours, visit cycle, contact name, number, and email address,
- The solution must reflect whether or not a retailer is associated with a chain and if so, must include chain ID number,
- The solution must allow the user to search for an account using any stored information including but not limited to the following: cell phone number, home phone, email address, and pack
number,
- The solution must allow users to view, print, export, and sort retailer information including, by included data elements,
- Alerts: the solution must have the ability to display alerts including but not limited to the following; No Validations, Winners, End of Game, Unconfirmed orders 3 business days after
shipping date, Pending To Do, New Games with No Validations, Outages- No inventory, OutageHas Inventory Non-sufficient Transfer of Funds, End of Distribution, Bond Renewal Due,
Account Hold, Surveys Available, Not Visited, Hours are Blank, No Planogram, No Contacts, Newly Licensed Retailer, Aged Packs,
- The solution must provide what the jackpots were during each sales week to reflect if sales were driven by high jackpots.
- The solution must track and display historical promotional incentives by retailer,
- The solution must track and display historical blitz incentives, including cumulative blitz percentages by retailer.
- The solution must contain a minimum of two years sales history at launch and thereafter.
- The solution must display a comparison of sales vs goal at retailer level.
- The solution must report and display retailer goal information based on current goal and incentive plans and also offers the ability to expand the solution based on future needs.
- The solution should have the ability to provide total sales by week and include weekly cashes and cashing bonus, and which game they came from by retailer.
- The solution must display each retailer’s contribution to education over the last 24 months with the ability to export/print flyer.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Proposal can be submitted via e-mail.

Expiry Date : Friday, 5 March, 2021

Category : Software, System and Application

Country : USA

State : Missouri

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