SW-41434 - USA (Florida) - RFI for Compliance and Collection Software Application - Deadline March 14,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-41434

Government Authority located in Florida; USA based organization looking for expert vendor for compliance and collection software application.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide compliance and collection software application that will integrate with our current case management system; application must be able to manage our case inventory; functionality should include an easy to navigate interface for collection employees to assist customers with a variety of service requests and the ability to keep pace with the growing case inventory; software application is intended to be the primary way, we will collect debt, we need a software application that is easy-to-use, allows for a streamlined process, and provides robust management tools; ability to automatically remind customers of upcoming payments via multiple technologies, including but not limited to text, email, correspondence and/or phone calls; ability to allow customers to set up recurring automated payments; ability to customize customer forms, templates and notices; ability to pull, view, research, and print payment history for all cases for a specific person identified by name, driver’s license number or other identifying information; ability to pull reports on payment plan information, outstanding balances, collection agency performance reports and case inventory.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Sunday, 14 March, 2021

Category : Software, System and Application

Country : USA

State : Florida

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