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SW-42927 - USA (Massachusetts) - Print Management Software Solution - Deadline May 10,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-42927

Government Authority located in Massachusetts; USA based organization looking for expert vendor for print management software solution.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide a Software as a Service fully integrated print management software solution to provide a toolset.
1. Provide a print management software solution that includes Pull Print/Output Release capabilities (enable authenticated users to release their print jobs at the printer).
2. Solution design must include options for high availability and eliminates potential of denial of print services to Commonwealth staff. (This requirement would be considered achieved if print functionality is maintained while the solution capabilities may be limited.)
3. Solution must support a mixed fleet of devices from the major printer suppliers as captured in Device Listing of representative devices currently in-place.  (This device listing is not to be considered a full, current or fully representative of the number and specific models for each supplier.)
4. Solution must have the ability to utilize existing card readers that are currently in-place at a subset of devices.
5. Response must include a listing of solution supported card readers that are also compatible with the current MFD offerings of the approved suppliers under the Statewide Contract ITC66 (Copiers, Printers, Scanners, Related Devices, Supplies, and Services).
6. Solution must include the ability to discover and continually monitor print devices on the Commonwealth network.
7. Solution must include the ability to discover, monitor and report on print devices connected via USB to a Commonwealth computer in an at-home or remote setting.
8. Tools to seamlessly migrate current targeted print devices to the print management solution with minimal manual intervention by either the Commonwealth or supplier.
9. Solution must not prevent MFD interoperability with established capabilities including scan-to-email/OneDrive/Sharepoint/OnBase/Fax and other workflows already resident within devices.
10. Single Sign-On credentials must be maintained with in-place applications once end-user has authenticated at the print device.
11. Interoperability with User directory (e.g. Azure Active Directory, SAML 2.0 and others) integration and automatic user account creation required.
12. Solution offers a touchless output release capability.
13. Administrator dashboard with real-time status updates.  
(2) All the questions must be submitted no later than April 23, 2021

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 10 May, 2021

Question Answer Deadline : Friday, 23 April, 2021

Category : Software, System and Application, Web Design and Development

Country : USA

State : Massachusetts

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