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SW-48233 - USA (West Virginia) - Hybrid-Based Hosted Fax Services Solution - Deadline September 22,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-48233

Government Authority located in West Virginia; USA based organization looking for expert vendor for hybrid-based hosted fax services solution.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide hybrid-based hosted fax services solution by Biscom called Faxcom Anywhere with 27 inbound, toll free fax numbers and an on-premise fax server providing a connection between the STO’s Active Directory and E-mail environments.
- Solution must support/provide for a desktop utility for sending faxes; must support current release of MS Windows 10 v1909 and later, 64-bit; Solution must support and integrate with Microsoft Outlook (Office 365 Pro Plus, 64-bit version) plug-in for sending fax transmissions; Solution must integrate with on-premise Active Directory or other LDAP solutions for fax delivery via email to individual users based on ‘Fax Number’ attribute; Solution must provide and support a minimum of 27 toll-free fax numbers upon service activations. Additional numbers must be made available upon request; Solution must provide for a minimum of 99% up-time guarantee for fax numbers and 5x10 business day support availability via telephone and/or email; Solution must be an enterprise class service; Billing model must be monthly and based on service, fax lines and pages sent successfully; Must offer management console with account profile, user admirations, support contacts, billing viability and reporting by user, fax number and fax queue; Solution must have unique admin user login; Solution must have customizable password controls; Solution must support the use of Sharepoint to send and receive faxes; Solution must support the creation of virtual fax services tied to organizations,  groups, individuals, processes, or systems; Solution must allow configuration of policies for inbound and outbound fax routing.
(2) All question must be submitted no later than September 15, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 22 September, 2021

Category : Software, System and Application

Country : USA

State : West Virginia

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