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SW-48267 - Canada (Ontario) - Solution Architect Lead - Deadline September 22,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-48267

Government Authority located in Ontario; Canada based organization looking for expert vendor for solution architect lead.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide solution architect lead
- End-user computing:
- Active Directory, File and Print services, Virtual applications, including Microsoft Azure services management, PC Windows imaging for administrative staff and CCS managed labs/classrooms, Management of various labs/classrooms PCs for other departments, Hardware troubleshooting and fixing (Dell desktops & laptops), printer troubleshooting and fixing/support, Software installation and troubleshooting, Security of end user devices (Sophos, Cortex),
- Telecom:
- maintaining the CISCO PBX and its applications (Call Manager, Jabber, Call Centers, Speech Recognition, Voicemail)
- provisioning phone extensions to Ryerson staff including voicemail
- troubleshoot phone issues
- performing MAC for phone extensions in cooperation with other teams
- managing phone billing for monthly and long distance charges
- Media Services:
- lecture capture, live web streaming and video conferencing.
- assisting individual departments with presentation technology recommendations, provide system designs and facilitate equipment installations that can be maintained and supported through service level agreements
- Application infrastructure:
- The Application Infrastructure team develops, builds and supports applications and services that connect with various systems. applications integrate data among different sources, manage users online identity and resources, and provide convenient and collaborative tools for academic and administrative tasks. have a software development team with expertise in Java, Spring Framework, Web Services, and other technologies
- IT Security:
- SIEM Logging, Assist with incident response, Forensics, VPN (Staff, Contractors, Students and Overseas), DDoS Mitigation.
(2) All the questions must be submitted no later than September 13, 2021.

[C] Eligibility:

Onshore (Canada organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Wednesday, 22 September, 2021

Question Answer Deadline : Monday, 13 September, 2021

Category : Software, System and Application

Country : Canada

State : Ontario

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