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SW-48279 - USA (Illinois) - Court Case Management System and Document Management System - Deadline October 1,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-48279

Government Authority located in Illinois; USA based organization looking for expert vendor for court case management system and document management system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide court case management system and document management system includes the daily systems needed by the court, circuit clerk, state attorney’s office, public defender’s office, and court services.
- Vendor shall take reasonable security precautions approved by the County, by providing, among others, the necessary software updates, to ensure that the Solution, including its related software, data, and thirdparty components, are maintained in accordance with contemporary best business practices, including performing antivirus updates, software updates, configuration management, intrusion detection, backup/restore/recovery, system logging, and report generation.  - Vendor shall keep backup copies of all of the County’s data, using Cloud provider backup services according to the Cloud provider customer terms.
- Vendor shall work with the County and Remote Site agencies to achieve end-to-end security for all components that make up the solution. Vendor shall document its security program and submit to the County for approval.
- The vendor should have completed independent audits of the security within the system.
- Include a public facing inquiry web site hosted on a network segment firewalled from the main justice system network.
- Provide security for standard and ad hoc reporting.
- The system shall apply "I'm not a robot" feature for public access sites.
- Create and maintain records on access privileges for specific groups of users and types of data (e.g., case, defendant, victim). - The solution should use a common user data store, such as Active Directory, to manage and store user information for the solution. - The common user data store should be able to manage and store user credentials for any external users that are unable to link via their directory service.
- The system shall allow County to add input, retrieval screens and reports to be maintained in-house.
- For more information describe in documents.
(2) All question must be submitted no later than September 24, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 1 October, 2021

Question Answer Deadline : Friday, 24 September, 2021

Category : Software, System and Application

Country : USA

State : Illinois

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