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SW-48328 - USA (Massachusetts) - Inbound Payment Solutions - Deadline October 4,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-48328

Government Authority located in Massachusetts; USA based organization looking for inbound payment solutions.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide inbound payment solutions.
- Provide inbound payment solutions (credit card, debit card, eCheck, mobile payments, etc.),
- The solution must integrate with the Ellucian Payment Gateway. Please confirm that your solution meets this mandatory requirement,
- The electronic payment system must update the student’s account in real time. Describe your system’s ability to post payment transactions in real time,
- Solution must provide a system that does not require changes to our current banking relationship,
- The system must provide real-time payment reporting for all payment transactions. Provide a list and samples of payment reports available to administrators,
- System’s ability to pull current account activity, or activity posted on the student account since the billing date, in real time,
- The system must have both a Production and a Test environment,
- Operations must be monitored 24 x 7,
- Vendor must guarantee 99% up time,
- The system must provide hardware configurations and redundancy to protect against equipment failures.
(2) All questions must be submitted no later than September 20,2021.
(3) A contract term will be for five years.

[C] Eligibility:

Onshore (US Organizations Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Monday, 4 October, 2021

Question Answer Deadline : Monday, 20 September, 2021

Category : Software, System and Application, Billing Services

Country : USA

State : Massachusetts

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