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SW-49264 - USA (Illinois) - VOIP Phone System and Services - Deadline November 1,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-49264

Government Authority located in Illinois; USA based organization looking for expert vendor for VOIP phone system and services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide VOIP phone system and services.
- System should: offer reliable mainstream products with strong manufacturer commitment and vendor support; be easy to use and maintain; meet industry standards; be cost effective.
- The system also has multizone paging covering each of the buildings through a Valcom paging module located at the municipal building. Inbound and outbound calls are converted from PRI to SIP at the municipal building.
- The ability to use cordless phones in some instances is highly desirable: Regulatory Compliances; Automated Attendants; Receptionist Attendant Consoles; Voice Mail with Message Waiting Indicator & automatic Voice Mail to Email Functionality; Voice Mail Disabled for certain identified handsets; Inbound Caller ID displayed on handsets and Caller ID transferred to mobile phones when using; Call Forwarding (user activated) Always/Call Forward Busy; Remote Call Forward Activation/Deactivation and password reset from programming/maintenance console, designated managers’ PC or mobile application (IOS and Android); Custom Holiday Mode Greetings; Distinctive Ringing; Do Not Disturb; Selective call recording capabilities enabled or disabled by managers for users, queues or groups.
(2) All question must be submitted no later than October 26, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 1 November, 2021

Category : Software, System and Application

Country : USA

State : Illinois

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