SW-49353 - USA (Florida) - Utility Billing System Software and Implementation Services - Deadline November 1,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-49353

Government Authority located in Florida; USA based organization looking for expert vendor for utility billing system software and implementation services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide utility billing system software and implementation services will identify if a customer has been written off as a bad debt at customer entry; system will identify if a customer owes a balance or has been written off as a bad debt at customer entry; support an multiple number of billing cycles per month; support an unlimited number of books/routes per billing cycle; ability to automatically turn services off and back on at specified dates or vice-versa; accepts full and partial and pre-payments; system will accommodate different distribution rules for current and past due balances; system will distribute partial payments received on a prorate basis of what is owed based on user defined formula; ability to attach text or notes to a customer’s accounts and identify as occupant related or address related notes; end user reporting tools must be available to cr.eate queries and/or reports, using data from any of the fields within the utility billing system
- Customer Management: Manage Customer Information; Application for service / Cancellation of Service; Manage property information; Customer online access
- Billing: Interface for consumption information; Billing process; Collections; Bill printing.
(2) An optional Pre-Bid Conference will be held on October 18, 2021.
(3) All question must be submitted no later than November 4, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 1 November, 2021

Category : Software, System and Application

Country : USA

State : Florida

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