SW-52282 - USA (Massachusetts) - Online Tee Time Reservation System - Deadline February 21,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-52282

Government authority located in Massachusetts, USA; based organization looking for expert vendor for online tee time reservation system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide web-based online tee time reservation system with remote access capabilities, customer support, and training.
- ability to receive system data information from selected vendor even after contract expires as well as integrate system information into any new revenue collection system for seamless transition
- Be compatible with Android and iOS devices
- Allow multiple payment options, including Amex, Discover, Mastercard, Visa
- Allow users the ability to review payment before submission
- Marketing and public awareness campaign
- solution with robust, customizable administrative user permission settings
- Access levels must be customizable to the individual user level. Access levels shall be customizable each location within a user profile, with the capability to select multiple locations in any configuration
- system shall provide a comprehensive reporting tool that will allow the agency access to real-time and historical data
- provide a separate dedicated website, outside of the state system but consistent with current DCR web design, allowing customer interface to book times, purchase passes, etc. in real time
- web interface must available to users via a mobile application especially for reservations and online payment
- Credit card, mobile wallet pay, and other electronic payment methods are a secure and authenticated means of payment for all transactions
- pertain to solution and data security, solution performance and availability, and application accessibility
- solution supports increased numbers of connections and transactions without requiring programming changes
- Solution ability to establish and maintain authentication records for all user groups
- Ability to accept mobile wallet payments: google pay, apple pay, pay by text
- Ability to schedule reports to be automatically run and emailed.
(2) All questions must be submitted no later than January 31, 2022.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 21 February, 2022

Question Answer Deadline : Monday, 31 January, 2022

Category : Software, System and Application

Country : USA

State : Massachusetts

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