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SW-58191 - USA (Wisconsin) - RFI for Adjudication Case Management System - Deadline July 15,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-58191

Government Authority located in Wisconsin; USA based organization looking for expert vendor for adjudication case management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide adjudication case management system.
- Provide its adjudicators with an adjudication case management system to store and maintain adjudication files and perform other case management activities to meet the functional requirements of the adjudicators office and improves efficiency, accuracy, and case management performance.
- An automated process for assigning a case to adjudicators (based on current employee workload and skill set).
- A flexible system that and can account for changing conditions (employee sick days, special assignments, etc.).
- A mechanism to monitor and track completion status in real-time and provide summary reports to management including alerts for claims that are nearing or beyond accepted thresholds (21 days to process first payment).
- Reporting that will provide staff and supervisors a clear and accurate picture of the current workload, progress, and what is currently outstanding
- Provide consultation, planning, conceptual design, roadmap definition, and app modernization and support services in a way that is sustainable and that makes best use of tax-payer funding.
- Adjudication Case Management program is seeking innovative solutions to determine the best modernization strategy
- Collect innovative ideas to address the adjudication case management system project challenge statement.
- Innovative ideas may include developing a state-of-the-art technology, scaling an emerging technology to a new level, or employing a technology from a different industry to use in the adjudicator offices. These ideas may also include deploying traditional technologies in previously unconsidered ways or deploying technology in ways that are more cost-effective.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 15 July, 2022

Category : Software, System and Application

Country : USA

State : Wisconsin

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