SW-61729 - Canada (British Columbia) - Microsoft Dynamics 365 Data Strategy - Deadline October 13,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-61729

Government Authority located in British Columbia; Canada based organization looking for expert vendor for Microsoft dynamics 365 data strategy.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide Microsoft’s Dynamics 365 as its CRM which it is currently piloting on three use cases:
(a) Case Management Intake
(b) Service Management
(c) Marketing Campaign Management
• Agency understanding of the MS Common Data Model, Dataverse and CRM information domain;
• The Contractor’s understanding of Agency business context and concerns, against which to produce a baseline stakeholder information model;
• Guidelines for the proper use of out-of-the-box Dataverse tables and appropriate extensions;
• Guidelines to anchor the decision between a single encompassing Dataverse instance vs. partitioning into more narrowly scoped instances.
• MS Common Data Model: unfamiliar with the MS Common Data Model that defines out-of-the-box Dataverse entities;
• CRM information domain: unclear on the semantics of the CRM information domain – what is it designed to manage out of the box and how do we best implement scenarios from the P&C insurance industry, primarily from a customer service perspective, in the model?;
• Stakeholder master data: unclear on how to allocate stakeholder master data between Dynamics and line-of-business systems of record - do we bring operational system data into Dynamics, or reach into operational systems when required;
• Dataverse deployment: unclear on the full range of trade-offs to consider in deciding between a single all-encompassing Dataverse instance vs. partitioning into more narrowly scoped instances to avoid clashes as stakeholder interactions cross business context.

[C] Eligibility:

- Onshore (Canada Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 13 October, 2022

Category : Software, System and Application

Country : Canada

State : British Columbia

Cost to Download This RFP Document : $ 5

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Software, System and Application Category/Categories.

If you will obtain monthly subscription for Software, System and Applicationcategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs