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SW-61707 - Canada (Saskatchewan) - Self-service Check-out System - Deadline October 20,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-61707

Government Authority located in Saskatchewan; Canada based organization looking for expert vendor for self-service check-out system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide self-service check-out system.
- Ability to utilize multiple form factors and software-only solutions to provide a variety of check-out options while providing a consistent customer interface.
- Ability to customize the interface of individual check-out stations to meet the needs of each specific location.
- Software is compatible with multiple platforms (e.g., iOS, Android, Windows, including VDI).
- Ability to mix and match devices associated with form factors.
- Ability to order turnkey self-check kiosks and use alongside software-only solutions.
- Ability for customer to access check-out interface from their own device.
- Bonus points if able to offer solution without requiring a proprietary vendor app
- Ability to configure each check-out device to offer a variety of receipt options, such as a printed, emailed or no receipt.
- Bonus points awarded if solution supports:
- Ability to issue SMS receipts.
- Ability to enter email address on the screen when no email on ILS record.
- Ability to provide access to other services through the customer interface.
- Ability for customers to renew items at the self-checkout stations without having the items in hand.
- Ability to process sets and provide a notification to customer, before completing the check-out transaction, if a tagged part is missing.
- Ability to display ILS system information relating to the customer or item status.
- Ability to customize messages based on customer and item status.
- Ability to display multiple languages on self-checkout unit banners, instructions, messages and receipts at the customer’s discretion. Please identify the languages the proposed system currently supports and whether additional languages can be added if requested.
(2) All question must be submitted no later than October 03, 2022.

[C] Eligibility:

Onshore (Canada organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 20 October, 2022

Question Answer Deadline : Monday, 3 October, 2022

Category : Software, System and Application, Mobile Application Development

Country : Canada

State : Saskatchewan

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